Writing

My blog posts:

• Why Most Customer Feedback Analysis Suck and How to Fix it

• Sarcasm in Customer Feedback: How Common is it Actually?

• Emotional Analysis Of Customer Feedback: The Missing Link

• Why Word Clouds Harm Insights

• Customer Sentiment Analysis: Explained in Simple Terms

• Actionable Insights: Can Data Analysis Software Deliver Them?

• What is Natural Language Processing: 8 Examples You Use Every Day Without Noticing

• Understanding Customer Comments is Hard. Here is why most NLP fails

• The Rise And Fall of Open-Ended Questions

• Three Tips for Getting Started with Natural Language Understanding

• So, you need to understand language data? Open-source NLP software can help!